FAQ.

 

Where are you based?

Deft. Studios workshop is based in Port Elizabeth, South Africa. All our pieces are sold on our website - don't worry, we ship nationwide.

Can I customize an order?

Yes. Please send us an email if you would like to make alterations to an existing product(s) or if you'd like us to design something new for you. We love custom projects.

How long do orders take to complete?

All our items are carefully & specially crafted for our customers. Larger furniture items are made to order and require a standard lead time of 4 - 6 weeks from the date of payment. Smaller items that might be in stock will be shipped sooner.

Do you deliver to outlying areas?

Yes, we do. Kindly send us an email and we can arrange the most efficient and affordable option for your parcel. 

 

How do I care for items?

Please see our Care Instructions Page for a comprehensive guide on caring for your solid wood & steel items.