frequently asked questions
Where are you based?
Deft. Studios workshop is based in Port Elizabeth, South Africa. All our items are displayed and sold on our website.
Can I customise an order?
Of course. Please send us an email if you would like to make alterations to an existing product(s) or if you'd want us to create something brand new for you.
How long do orders take to complete?
All our items are carefully & specially crafted for our customers. Larger furniture items are made to order and require a standard lead time of 4-6 weeks from the date of payment. Smaller items that might be in stock will be shipped sooner.
Do you deliver to outlying areas?
Yes we do. Kindly send us an email and we can arrange the most efficient and affordable option for your parcel.
How do I care for items?
For day-to-day cleaning, wipe the furniture (steel & solid oak) with a clean cloth. To avoid stripes/blotches we recommend not to use too much water or harsh cleaning products. Wood surfaces do not stand moisture, heat or alcohol. Wipe down spills up immediately.